Tech Support · Louisville, KY
PC & Mac repair and refurbished devices for Kentucky families and small businesses.
Free
Diagnostics, always
$39+
Repairs start at
Same day
Most software repairs
Free
Device recycling
Free diagnostics
We assess before we act. No guesswork, no minimum charge just to look at your device.
Quote before work
You approve the price before we start. No surprise bills when you come to pick it up.
No unnecessary upsells
We fix what needs fixing and tell you honestly if a repair isn't worth the cost.
Repair & support
All devices welcome — Windows, Mac, laptops, desktops. Drop off in Louisville; we serve all of Kentucky remotely for software issues.
⏱ Same day
Not sure what's wrong? We assess every device at no charge and walk you through exactly what we found before any work begins.
⏱ Same / next day
Full system scan, complete threat removal, and security hardening — browser, startup, and background processes all cleaned.
⏱ Same day
Startup slowness, freezing, lag — we clean out what's dragging your machine down without reinstalling everything.
⏱ 2–5 business days
Screens, keyboards, RAM, storage drives, charging ports, fans — PC and Mac. Parts sourced and quoted upfront, no surprises.
⏱ 1–3 business days
Deleted files, crashed drives, corrupted partitions, formatted storage. We recover what matters most.
⏱ Same / next day
Fresh Windows 11 or macOS install with all drivers, security updates, and essential software — your device reset the right way.
⏱ Same day
Slow internet, dropped connections, can't connect — we diagnose and fix both device-side and router-side issues.
⏱ Same day
Printers, monitors, external drives, webcams — we get your peripherals working and configured correctly.
Pricing notes
Labor pricing shown. Hardware parts (screens, drives, keyboards) are sourced and quoted separately — always before work begins.
Same-day turnaround available for most software repairs. Hardware repair time depends on parts availability; we give you a clear timeline.
All repairs include a 30-day warranty on the work performed. Virus removal comes with a free re-treatment if the same issue returns within 30 days.
Recycle
Old PCs, Macs, laptops, and components kept out of landfills — for free. Drop it off and we'll handle the rest.
Bring in any old PC, Mac, laptop, tablet, or components — working or not. We accept it all, no questions asked.
Every device gets a certified data wipe before anything else. Your personal files, accounts, and history are fully erased.
Devices are broken down and routed to certified e-waste recyclers. Nothing goes to landfill if we can help it.
What we accept
Not sure if we take it? Just ask — if we can't recycle it ourselves we'll point you to the right place.
FAQ
Completely free, no minimum. We assess your device, tell you exactly what we found, and give you a quote. You decide whether to proceed. If you say no, you walk out with your device and owe nothing.
Software repairs (virus removal, tune-ups, OS reinstalls) are usually done same-day or next-day. Hardware repairs depend on parts — most are 2–5 business days. We give you a clear timeline before you leave your device with us.
Yes — we service both Windows PCs and Macs including MacBooks, iMacs, and Mac minis. macOS reinstalls, hardware diagnostics, screen replacements, and data recovery all apply to both platforms.
We'll tell you honestly before any money changes hands. In that case we can help you evaluate a refurbished replacement, or buy your broken device for parts if it has value.
Yes — drop-off is completely free. We wipe your data securely and route the device to certified e-waste recyclers. There's no charge and no catch.
Every device gets a certified data wipe before anything else happens to it. Your files, accounts, passwords, and personal information are fully erased.
All repair work carries a 30-day warranty. Virus removal includes a free re-treatment if the same infection returns within 30 days.
Describe your issue, bring in your device, or just ask — diagnostics are free and there's no pressure to proceed.